School of Management | Wequassett Academy

School of Management
Management and Execution
–Commitment to Leadership This workshop is designed to help managers think past their daily responsibilities and focus on leading their team to great things. It covers the 10 mandates and strategies for success. It is a five work shop.
Management Training
MS-MGT-100–Coaching Your Employees to Grow Managers today are being asked to do more than ever before, which includes leading their employees - not just managing them. Supervisors are asking their employees to take more initiative and responsibility and are providing support and direction in return. This guidance is in the form of coaching, which can be the most rewarding part of a supervisor's job. Learn a model for coaching employees to reach their potential and techniques for providing feedback so that employees really hear it.
MS-MGT-110–Corrective Action As a manager, you are only as good as your team and in order to help your team grow, it is important to take corrective action if and when necessary. Although this can be difficult at times, it is critical for both you and the employee needing guidance. In this course you will learn what every manager should know about the disciplinary process including the different types of corrective action that will help you successfully manage your employees.
MS-MGT-120–Basics of Budgeting This course puts the process of budgeting in context. Students will be provided with an overview of the hotel's basic financial structure, discuss the general budgeting process and distinguish capital budgets from operating budgets. This course is designed for those of you who are involved in the budgeting process and review financial statements or just want a better understanding of the financial basics.
MS-MGT-130–Project Management Managing one or several projects is often a daunting task. This program will give participants the basic tools to set goals, develop a project mission statement and outcome measures, set a timeline, and develop a plan and budget to ensure the project is a success.
MS-MGT-140–Performance Management The success of every organization is dependent upon the talent and achievements of its employees. This course will help you understand the goals of performance management in order to develop each employee to their fullest potential. Learn the importance of job descriptions and providing on-going communication for effective employee performance.
MS-MGT-150–Employee Motivation As a manager, one of your roles is to develop and encourage good employee performance, and good performance comes from strong employee motivation. This course teaches you how to create an environment that helps employees satisfy psychological needs as well as the need for income. You will learn how to set clear goals for employee performance, encourage good performance through rewards and recognition, maintain open communication, and deal with unmotivated employees.
MS-MGT-160–Interviewing Techniques One of the greatest challenges facing managers is the ability to recruit the most skilled personnel. Effective and efficient interviewing requires advanced preparation and a structured approach. In addition to carefully constructing job-related questions, interviewers must ensure compliance with applicable laws and make certain their assessments and recommendations remain unbiased. In this workshop, learn how to prepare for job interviews, create a positive interviewing environment, conduct legal and unbiased interviews, and identify the best-qualified candidate for the position.
MS-MGT-170–Workplace & Sexual Harassment Anyone who holds a management position has an added legal responsibility to stop harassment from occurring in the workplace. And, should it occur, you must be able to address these situations in a manner that can stand up to legal scrutiny. This course provides an overview of harassment in the workplace, including an introduction to the causes and effects of harassment, the legal definition of harassing behavior and steps that can be taken to resolve problem situations.
Advanced Management Studies
MS-ADV-100–Employment Law This course is designed to introduce managers to the state and federal laws that govern our workplace. Learn how to relate these laws to human resources policies and employee relations situations. Topics include minimum wage, overtime, Civil Rights Act, Sexual Harassment Act, Americans with Disabilities Act, Fair Labor Standards Act, and Family Medical Leave Act.
MS-ADV-110–Negotiation and Conflict Resolution In working with colleagues, vendors and guests, different business requirements and interests are typical, which can often lead to a greater potential for conflict. In this course, you will learn how to strengthen your negotiation skills and to resolve conflicts. You will learn about "Getting to Yes" using a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.
MS-ADV-120–Behavioral Interviewing Techniques Behavioral interviewing is a structured, goal-oriented interview process that helps you better evaluate applicants and improve the match between people and jobs. Learn how to select skills definitions that reflect essential job functions, develop job-related questions, gain job-related behavioral examples and draw out both positive and contrary information from candidates. You will also learn how to adapt behavioral interviewing techniques to your particular needs and conduct a behavior-based interview.
MS-ADV-130–Public Speaking and Presentation Skills Anyone who has ever done a presentation knows it can cause fear and anxiety. Whether you are involved in conducting formal presentations in front of large audiences or informally speaking at department meetings, professionals can benefit from improving their presentation skills. This is a hands-on workshop emphasizing the development of content and practicing presentation skills in a group setting. Through active participation, you will learn how to prepare content, improve your platform skills, design and use visuals and, most importantly, reduce your speaking anxiety.
MS-ADV-140–Business Writing Learn how to capture your thoughts and accomplish results when you write a letter, memo, report, e-mail message or any other form of written communication. Become skilled at how to write clearly and concisely and how to avoid common writing pitfalls. The course will also focus on punctuation, grammar, word usage, and techniques for reviewing your own work.
MS-ADV-150–Communication Skills A big part of the frustration of dealing with difficult people is the overwhelming sense of helplessness that can result from conflict-prone encounters. This course focuses on the ongoing relationships with coworkers and provides you with coping techniques to minimize the negative impact of difficult behavior. You will also learn how to turn around confrontation, avoid being caught off-guard, and maintain the composure expected of you when faced with a difficult colleague or guest.
MS-ADV-160–Running Effective Meetings This course is designed to provide participants an overview of best practices for conducting more productive, time-effective meetings. The workshop is intended for managers, supervisors or anyone who is responsible for organizing and leading meetings. You will learn how to identify the purpose of the meeting, set an agenda, and facilitate the process in order to ensure the timely achievement of the meeting goals.
MS-ADV-170–Time Management Have you ever wanted to add an hour to your day in order to get everything done? This session will provide tips on how to create more time for the important things by managing interruptions, planning and scheduling effectively, setting realistic priorities, identifying your "incompletes" and dealing with "time robbers."

Academy Courses